Privacy Policy

Last Updated: September 2026

1. Information We Collect

When you browse our storefront, subscribe to our waitlist, or complete a purchase, we collect the personal data you provide:

• Contact Information: Name, email address, phone number (for WhatsApp concierge dispatch updates and order tracking).
• Logistics Data: Shipping destination, billing address, and recipient name.
• System Logs: IP address, device type, and session cookies strictly to preserve cart contents and regional currency configurations.

2. Purpose of Processing

Your information is used strictly to:

• Fulfill and deliver physical coffee orders, collector boxes, and tasting sets.
• Send transactional shipping notices, dispatch confirmations, and tracking links.
• Transmit opt-in waitlist announcements and brewing guides via Mailchimp (every email includes an instant 1-click unsubscribe option).

3. Data Sharing with Operational Partners

We do not sell, rent, or trade your personal data. Data is shared solely with operational service providers necessary to complete transactions:

• Payment Gateways: Paypal for tokenized payment capture.
• Logistics Couriers: National express shipping companies and international courier networks to deliver your package.
• List Infrastructure: Mailchimp for automated email delivery.

4. User Rights & Statutory Compliance

Pursuant to Colombian Statutory Law 1581 of 2012 (Habeas Data) and international privacy frameworks, you retain the legal right to access, rectify, or request permanent deletion of your customer records at any time. Direct all data requests to: contact@namkhacoffee.com.